
How We Help
Clear support, tailored to your needs
How We Support You
Simple, clear support to help you navigate living in the Canary Islands, whether you’re relocating, settling in, or managing life here day to day.
Relocating and Settling In
Moving to the Canary Islands involves several important steps, particularly for UK nationals and non-EU citizens. We support you through the early stages of your move, helping you understand what is required and when.
This includes guidance and practical support with:
-
NIE applications
-
Residency, TIE cards, and visa processes
-
Padrón registration
-
Understanding requirements for UK and non-EU citizens
-
Preparing documentation for official appointments
We act as a clear point of contact, ensuring nothing is missed and that decisions feel clear and manageable.


Property Sales Support
Buying or selling a property in the Canary Islands often involves multiple administrative and legal steps, many of which are unfamiliar if you are new to the system.
We provide practical coordination and guidance throughout the process, including:
-
Explaining the buying or selling process clearly
-
Supporting document preparation and review
-
Liaising with estate agents, notaries, and other professionals
-
Helping you prepare for appointments and key milestones
Our role is to help everything stay organised and clear, so nothing important is missed.
Navigating Administration
Local administration can feel confusing, particularly when systems, terminology, and requirements are unfamiliar.
We support clients with a wide range of everyday administrative needs, including:
-
Residency-related paperwork and follow-ups
-
Healthcare access and registrations
-
Driving licence exchange and applications
-
Vehicle paperwork and registrations
-
Understanding local requirements and obligations
We explain what is required in plain language and help you move through each step with confidence.


Appointments and Translations
Appointments can feel stressful when language barriers or unfamiliar procedures are involved.
We help by:
-
Preparing you in advance for appointments
-
Attending appointments where appropriate
-
Coordinating trusted translation support when required
-
Ensuring you understand what was discussed and what happens next
This applies to a range of appointments, including immigration, medical, administrative, and local authority meetings.

Timetabling and Ongoing Support
Some situations involve multiple steps over weeks or months rather than a single task.
We provide ongoing support to help manage:
-
Timelines and deadlines
-
Follow-up appointments and actions
-
Progress across multiple processes
-
Changes in circumstances as they arise
This type of support is particularly helpful for relocation, residency applications, and complex administrative situations.

Property Purchase, Build and Land Support
Purchasing property, land, or undertaking a build project in the Canary Islands often involves additional layers of administration, coordination, and decision-making.
We provide practical support to help you understand the process and prepare for each stage, including:
-
Guidance when purchasing land or property
-
Supporting documentation preparation and review
-
Helping you understand the steps involved in new builds or renovation projects
-
Liaising with relevant professionals such as agents, notaries, architects, or legal advisors
-
Preparing you for appointments and key milestones
Our role is to help the process feel clear and organised, ensuring you understand what is required and when, while supporting communication and coordination along the way.
Bespoke Support and Guidance
Not every situation fits neatly into a single service.
For clients with more complex or unique needs, we offer tailored support that brings different elements together. This may include combining residency, healthcare, property, or administrative support into a single, coordinated approach.
We act as a clear point of contact, ensuring nothing is missed and that decisions feel manageable rather than overwhelming.

Relocating and Settling In
Support with NIE and TIE applications, residency requirements, padrón registration, and preparing the correct documentation for official appointments.
Property Sales Support
Help understanding the buying or selling process, coordinating paperwork, and supporting communication with agents, notaries, and other professionals.
Navigating Administration
Assistance with local registrations, official forms, driving licence exchanges, utility-related paperwork, and understanding ongoing administrative requirements.
Appointments and Translations
Support preparing for immigration, medical, and administrative appointments, with translation arranged where required to ensure clarity and accuracy.
Timetabling and Ongoing Support
Coordination of multiple appointments, deadlines, and follow-up actions, providing continuity and reassurance as situations progress.
Healthcare Access and Medical Support
Guidance on accessing public or private healthcare, registering for health services, arranging medical appointments, and supporting communication when needed.

How Support Works In Practice
Once you get in touch, support is shaped around your situation rather than a fixed package. Some clients need help with a single task, while others require guidance across several areas over time.
Our role is to help you move forward clearly and calmly, ensuring you understand what needs to happen next and why.
1. Understanding your situation
We start by listening and clarifying what you need help with, whether that’s residency, healthcare, property-related administration, or a combination of things.
2. Clear guidance and preparation
You’re supported with clear explanations, practical preparation, and help gathering the right information or documents before any appointments or decisions are made.
3. Ongoing support if needed
Where situations involve multiple steps or follow-up actions, we stay involved to help coordinate timelines, appointments, and next steps so nothing is missed.
Ready to take the next step?
If you’re looking for guidance or support, send us a short message outlining your situation. We’ll come back to you with clear next steps and an honest view on how we can help.
There’s no obligation and no pressure to proceed.

