Our Approach
Moving to or managing life in the Canary Islands often involves multiple systems, appointments, and requirements that can feel unclear or unfamiliar.
Our role is to help you understand what needs to be done, when it needs to happen, and how to move forward without unnecessary stress.
We work at your pace, offering practical guidance and structured support tailored to your situation.
Step 1: Get in Touch
Send us a short message outlining your situation and what you need help with.
You don’t need to know exactly which service you require. Simply explain what you’re trying to achieve or where you feel stuck, and we’ll help you identify the next steps.
Step 2: Initial Consultation
Where appropriate, we’ll suggest an initial consultation to understand your needs in more detail.
This gives us the opportunity to:
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Clarify your situation and priorities
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Explain the relevant processes in plain language
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Outline what support is needed and in what order
Any costs are confirmed clearly in advance.
Step 3: Personalised Plan
Based on your circumstances, we agree a clear and realistic support plan.
This may include:
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One-off support for a specific task or appointment
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Ongoing support across several areas
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Timetabled assistance to manage deadlines and follow-ups
Everything is tailored to your situation, with no unnecessary steps.
Step 4: Ongoing Support
Support is delivered calmly and professionally, either face to face in Lanzarote, online, or a combination of both.
We help you stay organised, prepared, and informed, ensuring nothing important is missed as things progress.
Calm, Practical Approach
We understand that paperwork, appointments, and unfamiliar systems can feel overwhelming.
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Our approach is:
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Clear and structured
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Reassuring rather than rushed
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Focused on helping you feel confident and in control
You’ll always know what’s happening, what comes next, and where you stand.
Relocating and Settling In
Support with NIE and TIE applications, residency requirements, padrón registration, and preparing the correct documentation for official appointments.
Property Sales Support
Help understanding the buying or selling process, coordinating paperwork, and supporting communication with agents, notaries, and other professionals.
Navigating Administration
Assistance with local registrations, official forms, driving licence exchanges, utility-related paperwork, and understanding ongoing administrative requirements.
Appointments and Translations
Support preparing for immigration, medical, and administrative appointments, with translation arranged where required to ensure clarity and accuracy.
Timetabling and Ongoing Support
Coordination of multiple appointments, deadlines, and follow-up actions, providing continuity and reassurance as situations progress.
Healthcare Access and Medical Support
Guidance on accessing public or private healthcare, registering for health services, arranging medical appointments, and supporting communication when needed.
Ready to get started?
If you’re looking for guidance or support, send us a short message and we’ll come back with clear next steps. There’s no obligation and no pressure.
